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Comments
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Hi Pummyraj, Still no contact from any of the Candy Crush team reference my issue. I complete a level on my ipad and log out and then log in to my account and the game advances 10 levels, But the ipad is currently on level 1461 and the iphone is on level 3646. So I am going to need some help to get the two devices…
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Thank you.
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Hello Pummyraj, Any updates on this issue please? Thank you.
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User ID is 10100728300 Thanks again for this support. FYI I cleared 1046, logged off and logged back in, and the game has jumped to level 1056. Best wishes.
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Thank you for helping. I have updated the game. I have cleared level 1026, logged off and then back on and the game has moved onto level 1046. As you say, a serious glitch somewhere.
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Thank you for replying. I cleared level 1011 and logged off and back in, and the game had jumped to level 1026. How do I update the game please?
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Thank you for your help. I carefully followed your instructions, however the iPad is still not syncing. The iPad is on level 1011 and this iPhone is on level 3479.
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I have checked that both devices have the same log on credentials. I have now played levels 987 through to level 1000 on the iPad and the game still has not synced with the iPhone which is on level 3479.
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Thank you for replying. I'll play 987 and see if that helps.
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Some good news. I played and cleared level 531 and then the game took me to level 3010 which I played and cleared. Restarted the game and started on level 3011. It appears my long-standing issue has been solved. Many thanks to all the community members who helped with this. Best wishes Peter.
