iPad & iPhone not syncing.

PummyRaj · April 18

https://community.king.com/en/candy-crush-saga/discussion/comment/3034155#Comment_3034155

Your iPad game is with really weird glitch!!

Each time you play, it is supposed to jump 15 levels! But for you, it jumped 15 levels, then 20 levels, then only 10 levels!

But, please don't worry! Our Community In-charge will be able to help you👍️

Badcompany · April 24

Hello Pummyraj,

Any updates on this issue please?

Thank you.

PummyRaj · April 24

https://community.king.com/en/candy-crush-saga/discussion/comment/3040361#Comment_3040361

Hello @Badcompany 🤗 Good Morning!

I am so sorry! They are looking into the issue! I think they have been busy with the All Stars!

Until the glitch is fixed, please continue playing on your iPhone only. As soon as I have any update, I will get back to you 🙏🏼

Badcompany · April 24

Thank you.

Badcompany · May 18

Hi Pummyraj,

Still no contact from any of the Candy Crush team reference my issue.

I complete a level on my ipad and log out and then log in to my account and the game advances 10 levels, But the ipad is currently on level 1461 and the iphone is on level 3646.

So I am going to need some help to get the two devices synchronised.

Thank you

Peter.

PummyRaj · June 1

https://community.king.com/en/candy-crush-saga/discussion/comment/3064409#Comment_3064409

Hello Peter @Badcompany 🤗 Welcome back!

I am so sorry for missing your comment till now!

I am sorry to hear that the glitch is still not fixed! Let me ask our Community In-charge on Monday and find out what’s going on!!

iPad & iPhone not syncing.

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