Dulcie_Beak

Level 3

Presumably when it froze that was the glitch - I have to start saving all over again and it takes ages.

Both my devices are connected via Facebook but this is not helping. I have been playing for years with no problem this has only happened in the past week. I am over 8000 and never had the problem before.

Hi Dulcie, there was a problem with the games today. A King Admin posted this on King Care today: https://care.king.com/en/alphabetty-saga/experiencing-problems-with-your-game Give it a bit and then try reloading the game again. I have for the first time in a month tried to play candy crush on FaceBook, the very first game…

Elsa I have followed the above link and it says try Edge, Firefox or Opera. Another waste of time. Edge I cannot update it, it only has an old version which is far behind where I am playing. Opera crashed out the first time I tried a game and others are complaining about Firefox. I have lost everything now that I have been…

Thanks for letting us know Annette. I have just tried to play again today, twice, and both times the whole thing closed down right at the end and then said I had lost a life as well. Are they ever going to fix this problem????

I am totally fed up with this. Twice now today, I have been so close to passing Level 3719, have used boosters and extra lives, and then the game shuts down. Surely someone at King/Activision or Microsoft can fix this problem !! Or at least inform your players what is happening. I cannot afford to waste more money of this…

Hi Culcie, if your game is closing down for no reason then you must be playing on Windows 10 because that is the glitch that is being reported this weekend. I have already notified King and they have to wait until tomorrow to notify the studio to fix this. Yes, I am windows 10 but if it is happening on iPhones as well it…

I went back to a lower number today to get some boosters and it still closed down for no reason making me lose all that I had just built up!!!! I thought the problem was fixed but obviously not. Very fed up. It has just done it again only 2 games later!!!!!!!!!!!!!!!!!!

Thanks for posting Julius. I'm going to wait to see what the others say. It might be something going on with Windows 10. I answered this yesterday but my comment seems to have vanished the same as CC is doing all the time!! I am playing on computer and also Windows 10.

Can I ask all of you to please write again telling me where you are playing the game - mobile or computer? With or without Facebook and/or the Kingdom? It sounds like it might be a new glitch and with the weekend I'd like to nip it in the bud. I am heading out of here and will be back in about 3 hours so I'll check in here…