Helen_Winfree

Level 2

I’m having same issue “cannot connect to App Store” on my android tablet.

Thank you. I figured this out last night. Just haven't seen this message before.

I've have same issue on both samsung phone and tablet. Plenty of storage on both. I get "there isnt enough targets available or "oops" and then it shuts down "

Karlawitak- I did manage to solve the problem. You need to go into the Chrome/Settings/Advanced/Cookies area and look for cookies that include "candycrushsaga". Just delete them. Restart Chrome. You will not lose boosters or other game settings. Good Luck! This worked! Thank you!

Hello Helen. Can you try clearing your History on your PC and see if that helps? Sometimes things get all jammed up because there is so much in your History that the PC runs slow and the games won't load correctly. Let me know if this helps or not! Have a great day! Thanks for trying to help but I have already cleared my…

From another poster Gus Canine: I did manage to solve the problem. You need to go into the Chrome/Settings/Advanced/Cookies area and look for cookies that include "candycrushsaga". Just delete them. Restart Chrome. You will not lose boosters or other game settings. Good Luck! This solved the problem.

From Gus Canine above: "I did manage to solve the problem. You need to go into the Chrome/Settings/Advanced/Cookies area and look for cookies that include "candycrushsaga". Just delete them. Restart Chrome. You will not lose boosters or other game settings. Good Luck!" IT WORKS! I am back in business. Thank you Gus!!

I have the same problem. Chrome browser up to date, cache cleared, HTML5 over 500. I can play Candy Crush Soda but not CC Saga. My question is if I delete CC Saga from facebook and reinstall will that solve problem? Will I lose my levels (3476) from my phone and table?

Look at your game board you will probably see a level with no stars. Replay it to get stars and your icon will move forward. Unfortunately, I wasn't able to get the rewards but my icon progressed correctly.