pinkchampers

Level 2

so i got all excited yesterday thinking it's fixed! but it isnt. :( i had 2 different ads play, one for Douglass Macmillan and the other for the Lego Movie. I had these 2 come up a couple of times, but I was still experiencing the blank black screen on some occasions so I'm assuming that it's something to do with the…

Thanks for confirming that Elsa, I thought that was how it should be, it was just with the others saying they were having a problem with it not showing every time. At least I know my phone is working as it should. 😁 still no joy on the iPad after uninstalling again though. It was worth a try.

go i have, maybe the first 5 or 6 goes and then it wouldn't come up for the rest of that session. I always thought this was the way it was supposed to be though, like it wasn't a given that you always get one, but an extra treat for a few games. I'm currently trying to play down all my boosters and lives to uninstall the…

its my iPad mini 4 that I'm having the issue on. I've tried uninstalling the app completely, all that did was lose all my lives and boosters though. I've tried updating facebook too, but no change. My iPhone SE works fine. I guess it makes it so much harder to fix when the issue is not happening to everyone or only on a…

I ran the Facebook update but it didn’t fix it for me. 

I checked for updates and there was one available, I really thought this is it, it’s going to be fixed! but still no joy after updating. 🙁

Nope, no change for me. 🙁 they work fine on my iPhone SE (always did) but still black screen on my iPad mini 4. 

This is the other thread I saw. It was some time since she said she’d escalate it though https://community.king.com/en/candy-crush-saga/discussion/comment/304342#Comment_304342 

I keep posting about this too. someone said they were going to get the games team to look into it but nothing since and I can’t seem to find the thread anymore. I’ve been having the issue since October and it’s very frustrating! 

I’ve seen people posting this since october, I’ve had the issue since then too and I’ve tried uninstalling the app and everything. Happy to see someone actually reply and say the game team are finally looking into it.