Booster videos won't play on iphone

Flo94481 · January 2019

No change on iPad. No Videos....

pinkchampers · January 2019

I checked for updates and there was one available, I really thought this is it, it’s going to be fixed! but still no joy after updating. 🙁

Flo94481 · January 2019

I did this too and i have lost all my boosters by doing this

Gregg · January 2019

Hi Everyone, I've uninstalled and reinstalled Candy Crush Sega and still getting the "Video Not Available" error message that prevents video from playing and does not give a booster when this happens. This only occurs on my J7 Pro, no issues on my other devices. Gregg

_Elsa_ · January 2019

Hi @Gregg, I think I'd rather get your error message than the stupid ads that I have to watch. If I have to see that free ring ad again I am going to lose it!

Loremor · January 2019

As far as I can see, this forum is useless for this issue.
Nobody is giving a solution and a superstar says that she rathers see the error message than the stupid adds. What a helpful response

_Elsa_ · January 2019

@Loremor, I am truly sorry that you don't understand my sense of humor!

Loremor · January 2019

Sorry, @Elsa. Did not mean to sound harsh. It is just that this is frustrating...

_Elsa_ · January 2019

I hear you @Loremor and I totally empathize with you 100%. It is very frustrating to be a player but please keep in mind that it's just as frustrating to be a volunteer and I can't get you that instant solution. All that I can do is elevate issues to the Community Manager when I see a group of messages coming through with the same glitch.

Kazza-3 · January 2019

On my android phone it plays the video, but when it’s done I get the message “video not available” even though I’ve just watched one. And no booster is given.

Booster videos won't play on iphone

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