the_cat-2 Newbie

Well guys if you are all reporting the same thing then it's not a glitch. It has to be a change in the way it's played. So if you want to purchase it then you will only get 30 gold bars. Don't be held to ransom as not all players had their piggy bank reduced. You have the option to uninstall then re-install with a 60 gold…

Its not a glitch, its just their greed.9 I now know its not a glitch. I was selected as part of a trial. They want us to believe they are trying to help those players who struggle to fill their piggy bank so they can buy gold bars at a faster pace. This story is a poor attempt to cover the fact that all they are doing is…

Its not a glitch, its just their greed.9 King Care. Why are you ignoring my question? Is this the type of customer service we can expect in the future? Mine's is an honest question and deserves and answer. You've been happy enough to take my money for over a year, but not happy enough to return it when you mess up. Please…

Its not a glitch, its just their greed.9 I initially thought that too but now cannot understand why my piggy bank is full at 30 whilst my husband's bank still registers at 60 each time. We each play on our laptops so its not location. The only difference is that my score is about 500 levels higher. I would hate to think…

Hi Marion, the piggy bank is going through a testing phase at the moment. Some players are seeing 30 gold bars while others still have the 60 gold bars. If the players with the lower amount stops purchasing then perhaps the test will fail and they will have to make a change. It will be interesting to see if King compensate…

Not putting anymore money into this game either! What a joke!!! How greedy! I will most likely delete this game because of the price raise. I've also posted this question elsewhere and no one is responding other than to say they have had a lot of complaints. I bought the gold bars without realising the amount had been…

Hi Chris, you might not want access to it at the moment because a lot of players are very upset that they dropped the number of gold bars in half of what it was originally. Lots of complaints have been coming in. Also a lot of players are reporting that it disappeared from their game so the studio is aware of these issues.…

Hi the cat, sorry for the delay in responding but thank you for writing us here at King Care. Are you still having this issue? Do you still need help? What I believe happens is that when it pops up to claim the reward you need to collect it immediately, and as you found out when you went back to it another time you…

Hi Jay, I am wondering if it's going through a testing phase at the moment because some are still seeing 60 gold bars and others are seeing what you see with 30 gold bars. I guess it's a wait and see if this is a test and whether it fails or not. Same here in Australia. Wonder if it varies according to countries. If the…

Elsa and everyone else who has noticed this problem. It is not a case of being held to ransom that if your piggy bank has dropped to 30 gold bars you just have to accept it. No one has to accept anything. As mentioned previously, uninstall, then re-install with a 60 piggy bank (unless King care read this and stop it from…

King care told me they chose players at random to test the lower limit of 30. They claimed it was done to help those who struggled to fill their piggy bank at 60. Yeah right! Nothing to do with raising their profits then? Since you cannot delete your profile, I removed my app from my laptop then re-installed it using a…

King care confirmed to me via Facebook I was 'selected' to trial only 30 gold bars claiming they are only trying to help those players who struggle to fill their bank with 60. Really? New spin doctors obviously needed. What they are really doing is making more profit using an unfair and discriminatory method. Since we…

Two days ago I received a reply via Facebook messenger as no one here would reply. Yes I was chosen at random to trial a full bank at 30. They gave this story about how they want to help the players who struggle to fill their bank the opportunity to buy at 30. What a load of rubbish. All they are doing is trying to make…

Yes. See the posts above. King Care, you should change your name to King Dont Care.

I now have the answer after messaging the mods on Facebook. Apparently I have been selected to trial their new changes. They believe lowering the amount on the piggy bank to 30 will help those players who struggle to fill their piggy bank in order to buy gold bars. Really guys? You need new spin doctors. I now have to pay…