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I have passed levels and not received my reward gift boxes
I have passed levels in the 200 range again and again and the game is not recognising it and giving me my reward gift boxes. I have tried leaving it until the boxes expire thinking it will reset but it doesn't. When new boxes come up they are on levels I have already unlocked! Please help me fix this issue!
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I am in a Royal Division contest with over 3 hrs of free play.
Next challenge 1391 is under construction. I spent a lot of money to play. It is your fault Thai I cannot rise above 6th place. I am p*ssed!
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Purchase of Gold bars
I have purchased 100 Gold bars and althoug the money was collected via Paypal I did not receive them. please can you see that the issue is fixed? I copy/paste the purchase for better info 10 de março de 2017 Número de encomenda 4975255468 Obter ajuda para a encomenda Total 14,99 € Detalhes Método de pagamento PayPal…
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I am not receiving time rewards even though I'm passing the levels required. How do I reclaim them?
I've passed levels 162, 166 and 172 which were all promised 2 hour time rewards, I'm not receiving them even though I have received all the other rewards along the way until now? Even after replaying each one two and three times, the time reward is not applied. How do I reclaim them?
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Lost all levels
I play on Windows 10 PC and had a problem with it. Now fixed, but I was on level 731 (I think) and it's back to zero now. I wasn't linked to Facebook then, but I did have a game ID.
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Didn't pass me to the next level when I spent money to get passed level 965
I spent $8.00 to pass level 965 in Candy Crush Soda Saga ($4.99 + >99 + .99 + .00) and it didn't advance to the next level. I don't mind you keeping the money if I get advanced, but if I am not going to be advanced then I want my money back. I was playing on my computer on Facebook.
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Level reset to 1 after iPad refreshed
My grandmothers candy crush soda saga has reset to level 1 after her iPad was refreshed. She wasn't signed into FB and we have tried to log back in with the email she used to sign up but it says no account is found. She was level 484.
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In app purchase not given
Hi I just made a purchase on my iPhone for $9.98. The gold bars came but the 2 hours didn't. Will it be given back to me?
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Game crashes after 3/7 update
Ever since my iPad (running ios 7) updated Candy Crush Soda today, the app won't run - it just shows the King splash screen then crashes. Is anyone else having this problem?
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Lost my levels
Hello, I have a new phone and did not back up my candy crush and was over level 300 and was hoping someone could help me in getting back to where I was on my new phone. Can someone please let me know what I need to do?