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We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
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Help for tricky levels!
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Game locking up
Every time I get a sprinkle ball the game locks up and I lose the game and my life... Doesn't matter what device I'm on PC, Table, or phone. Still happens
Unauthorized deduction of gold
The game is automatically deducting gold at a rate of 9 bars per day and giving me infinite lives. I want this to stop...I did not authorize this!!!! I need to know how to stop it or I need someone from King to stop it or my next step will be a call to my attorney...
I didn't get my pay at Candy Crush Soda Saga Tournament! WHY?
I played Candy Crush Soda Saga Tournament and I finished it and I didn't get my pay! Neither the unlimited live, neither the Candy Crushers! I also mention that I used 9 Gold bars to finish level 5 and I also used 1 candy crusher bar at 3th level. This is unfair and not correct! Fix it!
New updates not loading
I have had 2 updates (new levels) to upload but they will not download. I've tried deleting and reinstalling, turning off phone, connecting and disconnecting from Facebook ect PLEASE HELP! Love this game and WANT to play new levels! Stuck at level 645!
I lost gold bars when at the end of the game I was offered 5 extra moves.
I didn't want extra moves, nor did I take the extra moves, yet I lost all my gold bars. Is there any way I can get them back? I did not press any buttons by mistake. Please can you stop offering the extra moves in such a way that is difficult to decline. I feel robbed!
I have beat all levels on Soda Crush but the game has started me back at the beginning!
I had been waiting for new levels and now I'm back at level one on my laptop through Facebook and it won't let me move ahead. My droid app seems fine.
technical
i cannot playing in level 604 and the loading take it too long and i have an issue problems with plugin
Once upon a time I had chat....where did it go???
Seems like everyone else has chat on the right side of game, I used to but now its gone
Joy being sapped from playing
I'm on level 685 and regularly get stuck for days on the "hard" levels. They aren't hard they are just fixed so they make you frustrated forcing people to be tempted to spend money for extra lives and special sweets. It used to be about strategy but now it's a case of playing until the game decides that's long enough and…
level progress transfer
how do i transfer my candy crush levels to new Facebook it says i already synchronized and won't let sync