Error message, " You have experienced an error that we are working hard to fix. Please try again ...

_Elsa_

Hey guys, is this the error message?  I believe that it's a Facebook glitch and we are waiting for a fix.

psawyer

Yes, that's the error @Elsa.

surfs

its been ongoing since2018 from what I can make out.. If I don't purchase anything I don't get an error message as soon as I do and complete one.. Guess what the  messages comes up were sorry but were trying to resolve it as quickly as possible. So now I have wasted the money to progress on this game 

psawyer

I never purchase anything.  I get the error message most of the time.  Every once in awhile, I can get through a whole game.

_Elsa_

I don't think that it's connected to purchases.  It's just another Facebook glitch!  I believe this is the 4th Facebook glitch in the last year.  We have to wait for them to fix it. 

JudeSmags

After having played this game for 2+ years on the same computers, I get this error message every time I attempt to play this game.  After 3 weeks of it and lack of fix, I don't see why I should even attempt to play game.  Feels like a waste of time.

_Elsa_

Hi @JudeSmags, welcome to our community.  We are waiting for Facebook to fix this.  It's out of King's hands so now it's just a wait for Facebook to fix it.

psawyer

@Elsa, now this is also happening with Candy Crush Jelly.  Any word on how it's going with the facebook fix on  Candy Crush Soda?

_Elsa_

Hi @psawyer, nothing yet.  It's a Facebook glitch and we have to wait for them to fix it.  And the last couple of times it was a Facebook glitch it took a while for them to fix it.  I think it's starting to affect other King games too.

psawyer

Ok.  Thanks.