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No connection
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LuckyHunter80
Posts: 1 Newbie
in Support
I am getting a message in the game stating no internet and no connect, even though I am
connected to the WiFi. The game will not load everything properly. I have tried removing the app from Facebook and signing in again through Facebook and it is still telling me no connection. I have also tried signing in with my King login and it still tells me no connection. All my other apps on my phone are working, my phone and the app are up to date.
How can this issue be fixed?
connected to the WiFi. The game will not load everything properly. I have tried removing the app from Facebook and signing in again through Facebook and it is still telling me no connection. I have also tried signing in with my King login and it still tells me no connection. All my other apps on my phone are working, my phone and the app are up to date.
How can this issue be fixed?
Best Answer
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This is my copypasta
Flash is built into windows 10 so you don’t need it installed. This is worth a gander.
https://answers.microsoft.com/en-us/windows/forum/windows_10-networking/flash-not-working-on-windows-10/470417a9-8591-41f8-bbab-cb2d8d9aaac8?auth=1
I wish I was more current in my windows knowledge and could help more than this. Don’t neglect the event log. Many a problem I have solved there GL
Answers
-
This is my copypasta
Flash is built into windows 10 so you don’t need it installed. This is worth a gander.
https://answers.microsoft.com/en-us/windows/forum/windows_10-networking/flash-not-working-on-windows-10/470417a9-8591-41f8-bbab-cb2d8d9aaac8?auth=1
I wish I was more current in my windows knowledge and could help more than this. Don’t neglect the event log. Many a problem I have solved there GL
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HI @LuckyHunter80 thank you for posting here in this community. @Wiggles777, thanks for that link. I will hold on to it for future use.@LuckyHunter80 they are going to ask you to do some troubleshooting so let's try it. First where are you playing the game - mobile or computer? Make sure to clear the history and also that you have the most recent version of the game. I got an update yesterday and it's now 1.135.8. Then click on one of the links below and try the troubleshooting. Please let me know if anything here worked for you. If not, then we might have to find out what's going on. I will also keep an eye open here if anyone else is reporting the same issue. It might be a new glitch starting.
Browsers
https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update
IOS
https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device
Android
https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device
I just found a message where someone had the same issue and they had to uninstall the game and reinstall it again. Unfortunately if you do that then you will lose whatever lives and boosters that you have if you are on a mobile device. Here is the link and the choice is yours if you want to try it:
