Cannot Log into Account-IPhone-Wifi-Candy Soda

candysodaLAFLcandysodaLAFL Posts: 9
I have been unable to login for over a week.  I do not have Facebook and never played Candy Soda Crush when I did. The screen just loads but I am able to play the game but cannot compete or save my place in the game. Iโ€™ve tried resetting my password and it says unable to login. Can someone please assist? Thanks! 


  • Sukanta_BiswasSukanta_Biswas Posts: 3,498 Legend
    hello @candysodaLAFL

    I just wanted to drop you a quick message to say thank you for joining the King community forum ๐Ÿ™๐Ÿป

    Sorry to say that You have posted in the wrong place.
    Look at the home page, there are different doors for each specific games, and ask your questions.
    According to your game problem post here.
    Have a good day  :)

    Winning is great, sure, but if you are really going to do something in life, the secret is learning how to lose. Nobody goes undefeated all the time. If you can pick up after a crushing defeat, and go on to win again, you are going to be a champion someday. ๐Ÿ™๐ŸŽฎ
  • firebombmarkusfirebombmarkus Posts: 4,891 Superstar
    Hi @candysodaLAFL and welcome to our adorable Community ๐Ÿ˜Š Can you please tell me which device and OS are you using for playing this game?
    You can find out more about our Superstars here

    The only way outside is inside. Namaste ๐Ÿ™๐Ÿป
  • candysodaLAFLcandysodaLAFL Posts: 9
    I am using IOS 12.2 on a iPhone 8 Plus 
  • Jelly JennyJelly Jenny Posts: 881 Community Moderator
    Hi there @candysodaLAFL
    I can see this is regarding your Candy Crush Soda Saga game, so I'm moving this to the Soda support. You'll be able to pick up where you left off there. 

    I hope you're back on track soon :) 

    Share your travel tales in Diamond Diaries and win Gold here
    Win Gold Bars for Blossom Blast here
    Solve this math problem and win Gold for Candy Crush Saga here
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