Lost progress

PummyRaj

johnboy898 said:

When I returned to my game, it said I was not connected to Facebook. When I tried to reconnect Facebook the game said it didn't recognize my account. So I had to make a new Facebook account. Like the game suggested. Now I've lost all my progress of being well over level twelve hundred. How call I get my progress back. I don't want to start over, it's took to Long to get to where I am. Not looking to start over. Maybe you can help me so I won't have to uninstall the game permanently.

Hello @johnboy898, Hearty Welcome to Candy Soda King Community  

When you have signed up with the second Facebook account, it is a new account and hence you will be starting from level 1.  Try logging in with your old Facebook account again, and select "Forgot Password" option.  Change your password and see if it works. 

If it does not work, please come back and let us know!  If you tap on "Type your Comment" box located below, you can write your message  

Talk to you soon.  Have a nice day/evening!

tshepard

Hi I have lost progress on both candy crush and Candy Crush Soda Saga please help 
Taneka Shepard