wy is Candy Crusch Soda starts at the first level everitime i start the came but i cant it.

Peter_Ouborg

wy is Candy Crusch Soda starts at the first level everitime i start the came but i cant go to my level and i cant start the game, and  it is so four te last 4 days.

Xarly

Hi @Peter_Ouborg ,

Are you playing on Facebook? If so, we are having some issues there that we are trying our best to fix. If you are playing on any other device, please make sure you do our standard troubleshooting. You can find the main troubleshooting articles here.

Cheers and I hope to see you around the Community more!
Xarly

Peter_Ouborg

yes i'm playing on Facebook and now i'm cant even start the game it freezes immediately

QueenB

Have you tried clearing the cache of your browser or a different one? You can download them from the following links:

- http://www.mozilla.com/firefox/upgrade.html

- https://www.google.com/chrome/browser/desktop/index.html

- http://www.opera.com/computer

Note! If you're already playing in supported browser we still recommend trying another browser. 

Now make sure that you clear the cache regularly: http://www.wikihow.com/Clear-Your-Browser%27s-Cache.

Hope this helps

Peter_Ouborg

I've treid everything, i even deleted the game and put it back in but mothing helps, and when the game finally starts after 15 logins. the game does not go's beyond level 564 and when i clear the game i get the message the there is a problem and that the progress can not be stord and that they are working on a solution, this problem hes been goning on for quite a while now, is there a solution, i can not put another browser op my pc.

best regards,

Peter