Get 50 gold bars when you've passed 20 Levels - Extra feature!

cbiggins

Xarly said:

Hi everyone,

This can sometimes take time, since the team needs to look back and confirm the situations. I'll keep an eye out but keep in mind that, as mentioned, it could take some days until they arrive.

Cheers,
Xarly

cbiggins

I’m still waiting on my original gold bars. How long are we expected to wait? Are there any updates? It seems like this is just being pushed aside at this point.

QueenB

I'm checking this out for you @Yaz_Milani😉

firebombmarkus

Hi @agornati and welcome to our adorable Community 😊 I've noticed this in my game today too but I was so busy that I couldn't play any level. Do you remember what time was due? I think it was midnight CET. If so, it is still not midnight here. It can happen that servers are slowed down a little bit so I would suggest waiting a little bit. You can also try force closing app and opening it again. Let me know what is happening so we can elevate this to our CM if it persists. Thank you for your understanding.

agornati

I don’t remember exactly. It was either around 2:00 am central or 6:00 am central. I’ll wait until tomorrow to see if it adds them. Thanks!!

Lizzy1829

You are going to send me 50 gold bars thanks so much

firebombmarkus

Hi @Lizzy1829 and welcome to our adorable Community 😊 I can't give you anything as I am just a volunteer who helps around. Please read my answer above. It might be a delay because of servers. Let me know if you got the gold bars.

KVasileva

Hi, yesterday in the morning I saw a message that said if I passed 20 levels today I’d get 50 gold bars. I passed more than 20 levels and I didn’t receive any gold bars. To0day in the morning i saw a message that said Sorry, next time.. Why? 

firebombmarkus

Hi @KVasileva and welcome to our adorable Community 😊 

@agornati @Lizzy1829 @KVasileva Please tell me if you finished new levels or went back to the old ones. In order to receive this reward, you need to play exclusively 20 new levels.

KVasileva

Yesterday in the morning i was on level 912 when i saw the message, this morning was on 936 level.. It's more than 20 new levels... Right? 

firebombmarkus

It certainly is @KVasileva Ok, I will need you to give me your user ID. If you don't know where to find it, follow the instructions on the link below.

https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it

KVasileva

firebombmarkus

Thank you @KVasileva

Elsa

Hi guys, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.

Are you also aware that this event has a time frame and you have to clear that number of levels within the 24 hour time frame.  I almost had it but couldn't complete it and then the time ran out.

KVasileva

I did it for 15 hours, no for 24..but still no gold! And more than 20 levels.. Why i didnt recieved the golden bars??? Please fix this mistake..