lost items

jungmoon

hi

I changed my phone and logged in on my new phone

i restored my level and gpld bar but all other item like bombs are gone

could you please restore them again please?

my game Id is same as this one

thank you

Sukanta_Biswas

Hi @jungmoon

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

In the case of Android your collected booster is stored in Phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing. And the boosters are not refundable.

However, Gold bars and your game progress will be returned, as it has been possible to sync.

Also please check HERE.