Why did lose my breaker lolis?

aktasailesi

Well i have a 16 gigabyte phone its almost full. So i had to clean my data on certain apps which candy crush soda was one of. After clearing my data and entering my account back in. i realised i lost 1600 lolipop hammers, 16 striped lolipops and 8 free switch hands is that normal? İt seems like i have nothing left.

stan1981

Entering account back? Did u uninstall n install???

aktasailesi

Well i cleared my data so i had to enter my facebook account back to load my progress back. Everything was okay till i saw that my lolipop hammers and my other items were gone.

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/666179#Comment_666179

In the case of Phone, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing.

However, Please check HERE.

If you play on mobile, then please email Player Support directly from the game.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.