Hello. Can you tell me why I can´t play Candy Crush Soda any more on Facebook? I like it very much.

Creta

The point is I´ve been playing Candy Crush Soda on my Facebook for a very long time, but unfortunately I´ve not been able to since a couple a months. Really. Is there any specific difficulty as far as you know?

Thank you a lot.

Best Regards,

Viviana (Creta) from Buenos Aires, Argentina

stan1981

Can give more details?

So u able to play thru king account?

R u a PC user, Win10 on HTML platform?

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/288935/hello-can-you-tell-me-why-i-can-t-play-candy-crush-soda-any-more-on-facebook-i-like-it-very-much

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

Please explain your problem to me in more detail.

And show me a screenshot of your game problem.

Creta

Thank you for your soon answer.

The key thing is when I click on the next level number it doesn´t work, I mean, it stays inactive or something like that. I have no problem with Candy Crush at all.

Kingdom.png

I hope this screenshot will do. I had reached level 109.

Thank you.

Bye.

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/678742#Comment_678742

Please check some troubleshooting HERE.

https://community.king.com/en/blog/discussion/247354/is-your-game-crashing-or-not-loading-on-pc-facebook

Creta

My game loads perfectly well. It´s crashing. I mean I click on the number and nothing happens. I don´t think it has to do with my own Facebook.

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/678826#Comment_678826

This is probably a browser error. Let me know by checking in with another browser.😎

Creta

Okay. Thank you Suk.

sazha

Can't play candy crush saga. It loads but nothing happens when i press it to play.

tratelqalam

Have you checked to make sure you have the latest game update? Also try clearing the cache, then shutting down your device for at least 15 seconds, then restarting it. Sometimes it can remove a temporary defect