Game freezes on the level screen

shuralex

Hi,

Game freeze on the level screen. I tried restarting the game, reinstalling it, nothing helps.

How to solve this game freeze?

OS: Windows 10.0.18363.778

kiara_wael

https://community.king.com/en/candy-crush-soda-saga/discussion/291225/game-freezes-on-the-level-screen

Hi @shuralex . Welcome to our Community

Please check this page 👇️

https://community.king.com/en/candy-crush-soda-saga/discussion/244220/game-keeps-freezing-or-crashing-what-should-i-do

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/291225/game-freezes-on-the-level-screen

Check Microsoft Store update - Check app update - Log out game - Restart device - Open game and log in - Again force close game - Wait 2 minutes - Open game and check.

You can check more troubleshooting here.

https://community.king.com/en/blog/discussion/234689/play-your-favorite-king-games-on-windows-10

shuralex

Log out and reentering is helped for me.

Thanks!