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level won’t open, avatar is there and green arrow when opening the game.
has anyone had this issue where the levels won’t load every so many levels, my avatar is there and the green arrow is there when I open the game and I can see the stuff moving in the game but I can’t click on the level
or go back or forward a level, it just basically freezes. When I delete the game and reload it most the time it still doesn’t work. I have to keep trying to delete and re add the game losing my progress. Does anyone know how to fix this?
Answers
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Hello @carrix !
Our Superstar @Sukanta_Biswas has given you some very good tips! Please try them out. You say it keeps happening even if you reinstall the app, so please make sure you have enough memory space in your device (at least 2 GB) and that your device is compatible with the game. You can check this for Android devices and for Apple devices.
I hope this helps!!
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Installing the latest update on your iPhone can also help keep your system free from any sort of bugs that can likewise trigger occurrence of similar symptoms.
- To check for available updates, simply head over to Settings-> General-> Software Update menu on your phone. Then follow the onscreen instructions to download and install new firmware update for your device.
Don’t forget to reboot afterward so as to ensure all new system changes and fix patches from the update are applied properly.
