Update on the Bubblegum Hill

Quarenteners

The issue goes far beyond technical problems.

The company, which owns the game, is taking advantage of Pandemia to make more money. That simple.

It is her right.

Wrong is to use your team's supposed mistakes to justify the strategy.

Games will always present problems.

The company should be concerned about what image it wants to leave when we remember the Covid-19 Pandemic.

Some companies are being solidary, others ...

malikzayn

💞💞

Crazyforfun

@Lola_Pop thanks for reply- waiting for BGH this weekend..

It just feels that BGH feature is always getting fixed and constantly riddled with problems- much more than other features of the game. Just hope that tech finds permanent solutions soon.

Lola_Pop

Hello everybody!!

I've got some news from the Studio: the testing will take them one more week I'm afraid- that means no Bubblegum Hill this weekend.

@Quarenteners , I understand your frustration, but bear in mind this is not a strategy, but an effort to give you guys the best experience in the long-term. As @Crazyforfun says, the tech team wants to find permanent solutions to make the Hill sweeter than ever. 😊

Spinnifix

Hello dear players!🙂

I read from Lola_Pop that it will take some time before the BGH comes back. I'm really sorry and there is no bad will on our part to hold you out. Our only option is to keep you informed. It is not a nice situation for both sides. We will inform you and you are upset. If we did not inform you, you are also frustrated. Question: How should we do it right? We are not technology. We are there for the community players.

Please feel free to make suggestions on how we should do it. Otherwise please be patient !!! 🦋

All the best and stay safe 💓🍆🍀

Babs_

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/776172#Comment_776172

Can I offer my opinion? Perhaps the best way to have dealt with this situation would have been to be proactive with daily updates, even if there was no further progress in resolving BGH just be friendly and give a "good morning players, I'm still on the case and chasing the team on your behalf to resolve the issues" not responding to players for days IS going to make them upset. I know I've posted several posts and had no response from the CM's

Hope this helps

jimmythekid

What a shocker no bubblegum hill again this week 10 weeks now. I'm starting a petition I think management and the tech team deserve big raises because of there lighting speed. WE ARE SHEEP WHAT A JOKE

jimmythekid

MONEY GREED (Edit by CM: Rude) , they picked the hardest time in the country to screw everyone. The times I did have bgh I never had a problem. (Edit by CM: Inappropriate)

Lola_Pop

Thanks @Babs_ !

I'm really sorry and I'll try to update you sooner the next time. Please accept my apologies.

@jimmythekid , I'm sad you see it this way, it's a hard time, you're right, and that's why the team is working harder than ever.

Sofia1992

Hey...Hey @Lola_Pop .

Don't worry about BubbleGum Troll's Hill feature.

The most important thing is Studio to fix it and make it better than before.

Don't worry! I will gonna wait for it and take all your time!