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As per 11th of June 2021 all we can tell you is that you will be only receiving BGH as a side event with the monthly Seasons ( like Springtime Mystery or Harmony Season)
That is weird 🤔 I was able to win about 3-4 times before the game locks me out. About gold, sometimes it takes awhile before it shows up ( up to 2 days for me)
Hey @jentee71 a lot of players haven't had it from a very long time. This was the CM Lola_pop last update about BGH-
Hello Bubblegum Hill Climbers!
So, latest news from the Soda team is that Bubblegum Hill will NOT be available this weekend for most of our players; there are tests going on, so that some players may have the event though.
Thanks for your patience. 🙏
Hi and Welcome to our Community
Make sure Check app update - Log out game - Restart Device - Open game and Log in.
Also please check this post
Thank you
Hi @oritehud, welcome to the Community!
ℹ️ Some Players have reported that some rewards haven't been delivered lately. Be assured that the Studio Team is looking into this & more information will be posted HERE as soon as we get it.
This is what we know so far ⬇️
Welcome to the Community @oritehud This week the studio has started more tests on BGH and therefore he will not be available for a large group of players. We don’t know how long the tests will take. You can be updated in this thread Update BGH. Thank you 🙂
We've just been informed new tests are starting this week- that means the Bubblegum Hill will not be available for a large group of players for the next weeks, and the test group will possibly be reshuffled.
We don't know for now how long it will take, but we know the Studio team's goal is to make the Hill even sweeter (and stickier?) so I'm sure it will be worth it!
Hello again Amber, badges do nothing to the game. They are just for the community. You can explore the community when you are not busy playing games.🤣🤣🤣
Welcome to Sweet King Community! 👑
Sorry to hear about your question! 😔
You can see Lola Pop the Community Manager answer to all of Soda Players that I hope you can understand to read it :
Update 27th August: King Chewy aka the Bubblegum Troll is back in town! The Studio is still monitoring the feature. It will be in your devices now from Monday 8.30am CET to Thursday 8am CET
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a sodalicious day! 🥤
@aimso2020 Well now BGH has been shifted to weekdays Monday to Thursday instead of weekends. I had it on Monday for 2hrs and Thursday for 2 hrs. I guess the change in the number of hours, or the change from using lives to energy or change in days is so that all the players could get access to it. But unfortunately, there are still a lot of players who don't have BGH 😐
Did u check if u had it on any of the weekday?
Hi and welcome to the community.
Bubble gum hill is still in testing mode. Thats why not available to all and Studios are still monitoring its progress. You may try following basic troubleshooting tips by.
Log out, Update your game application, Restart your device, If you are playing through browser please clear cache / history and Log in again to see if it helps you.
Thanks and have a nice day ahead.😀
No, I don't have any problem with BGH because I don't have BGH 😅. But about the internet connection, please check to see if your game is up to date.
@Sunny11 Hi and welcome, Bubblegum Hill is being tested by a very small group of players at the moment as they are trying to see if it has any problems. The game team will be monitoring how it is performing before releasing it again. You will have to be patient and hopefully BGH will return very soon
Hope this helps
Hi @sarma_palash123 . Welcome to our Community
Sorry for the inconvenience
The game is being tested by some very lucky players- it's a tiny group for now; if everything is ok, Bubblegum Hill will be back soon!
For more Info here 👇️
Welcome @CastleBooBoo
There were issues with BGH and the Studio is testing with a small group players. So last weekend you were part of the testing group. The tests are still going on so you can be updated when BGH comes back in the main thread HERE
Hi @jugsjane Welcome to the Community,
Bubblegum Hill has been reported for Problems recently by Players. Thus, it is being tested for Improvement.
Some Players might get it as event and mostly it is not available for some weeks due to testing reasons.
You can get information about if it will be available for the Week or not here-
https://community.king.com/en/candy-crush-soda-saga/discussion/295531/update-on-the-bubblegum-hill/p1
Hello everyone. Too bad, there are still problems so we won’t get BGH for a while. If you want to be updated, check the main thread Update Bubblegum Hill.
Event is for random selected group and it may rotate among group ... and sometimes new events is on the way to replace old events ...
I'm very upset too. I woke up this morning thinking I'd get to play this whole weekend and NOTHING!!! I don't even feel like playing the game. Bring it back!!!
Hello @Mutanu Hearty Welcome to our wonderful King Community 🤗
I am sure you are talking about Candy Soda game, right!
If so, the Bubble Gum Hill appears only on the weekends. He comes on Friday late evening and goes back on late Sundays.
Those are the normal timings he comes in to our games to help us earn few extra boosters. So, you do not have to worry at all that you do not have him in your game on weekdays.
Does this makes sense?
Hi @jcrn62, welcome to the Community!
ℹ️ King's Studio Team started running tests on BGH this week which means it might not be available for a large group of Players. Rest assured that the Studio Team is looking into this & more information will be posted HERE as soon as we get it.
🔻This is what we know so far ⬇️
Where is BGH? First it was on the weekend then mon thru we’d, now I don’t have it at all, why? I look so forward to this? Please lmk when it will be back. Very disappointing 😫
Thank you.
@suzekit This is the information from our CM regarding bubblegum hill
Thanx alot
Hi, I searched BubbleGum Hill before I posted and couldn’t find anything! Maybe I need a microscope!
Actually, CM did give us a warning this time, but you have to look very hard to find it 👀🔍️🔎🔬😂
@cussimar it is because they are not done testing. 🙄 it will be beautiful when it returns 😂🤣😂
@cussimar
Wait a while, he'll be back!
There is a mosaic to be assembled from 1000 pieces. And you only have 250 pieces in your hands. Can you assemble a picture? No.
When a specialist wants to make good analytics of an event, he uses as much data as possible.
And in the case of the game, the most complete data on any parameters can be obtained only if you give an option (for example BGH) to all players.
And here is a complete picture for you - how many players pass BGH, how many cannot, how much they pay, what they buy, how often players do it.
In other cases, the sample for statistics is not representative.
I think the problem with BGH (like other CCSS options) is something else.
But no one will tell us)))).
You can see Lola Pop has answered to players for similar your question that I hope you can understand to read it :
Why does the bubblegum troll game keep disappearing
Sadly if you annoy your players meantime there won’t be any long term I know a few regulars on my Facebook have gave up and I personally have barely played after getting to over 5300 levels
Hello CM I am agree about profits terms of Studio. But I strongly believes that BGH is very necessary for those players who don't buy many boosters. CCSS is Passion for Millions Crushers. So I think BGH should be in map💖
Thanks for the update..but I'm afraid you can as well do the development work background and make it live once its ready instead of removing the existing BGH, ain't it..and pls don't tell me you've got only live server to operate upon
I understand your frustration, I really do. I have no news for you about Bubblegum Hill this week, I'm afraid. The new configuration will last for some weeks, the Studio team said.
@headoperations , your analysis is right- in part. Of course, as a company we need to optimise the game and maximise the profit. The thing is, optimising the game means making it more fun, more engaging, more interesting for players- it's a game, and what we want is to have happy players in the long term.
Thanks everybody for your feedback and for your patience- I hope I can tell you more soon! ❤️
Where is bubblegum hill? Why does it keep disappearing????
when I finished level 1 BGH was there right away.
Not so impressive during a lockdown and you don’t have to wait because you are out of levels.🎉
What do you need gold bars for? Kimmy's arcade? Huh? 😂😂😂
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Hi @Yosca @Lola_Pop & The Update Bubblegum Hill Group,
From @Lola_Pop on Page 77:
"Hello crew!
Yep, the Bubblegum Hill is going to be on this weekend!
I hope you all can climb it, but bear in mind there's always the possibility that you're placed in the control group and don't see it in your game. In all cases, keep your app updated...and good luck!"
"3:33AM - 7/24/2020!"
"Bubblegum hill" (BGH)! *Showed Up On Level 5111 On 7/3/2020! *Has not returned yet!
From Superstar @kiara_wael post: The "Bubblegum hill" appears only on the weekends. He comes on "Friday Late Evening and goes back on Late Sundays".
I use "Win 10 Pro PC - Desktop App".
Take Care - Origins7 Dale, 😀
7/24/2020
BGH is back!
So I started with 100 energy- each play uses 10. 5 gets replenished every 5 min. It was pretty good.
Then after 5 hours suddenly each play became 50 energy! Very inconvenient!
Then after 2 hours , it went back to using 10 energy per play, thank God!!
I am just happy to have BGH!
Hmmmm I think the same group of players of last weekend will get BGH. That means I will not :..Still hasn’t shown up 😢😢
@Lola_Pop or @LadyRaffie : don't you think it will be more fair to tell us that BGH will be definitely cancelled ?
I don't have the game since ... I cannot remember the last time. My app is update, I'm at 5196th level.
@Tris fully agree.
or are we definitely put in the control group and will not get it anymore.
Call it what you want...control group, AB group, testing...I don't have it either. This is getting very old. But I'm still here. I'm sad...both kinds of sad.
Got bubble gum hill. Oh wait, played twice just for it to freeze me out yet again. Great job on your “update.” It’s a nightmare and no one seems to be doing anything about it.
So disappointing to be in the "control group" again. The developer's just can't seem to get it right. What are they thinking alienating a large group of their players? I need someone to make me understand this!
Nothing for me again. I could use it, I'm completely out of boosters!
same here, after 2 games the freeze and it was gone
@ellen69 I've had it once in the last 5 months. Them using the same lame excuse about testing it still is garbage. There's just no way they haven't figured out a solution. Why they needed a fix in the first place os beyond me. The game worked just fine for YEARS.
Have you tried what you did last weekend? Log out and into the game etc. For me that didn’t work so I’m not even trying 😬
Last week I got in by logging out and then back in again. This week nothing.
Even me I logged in and out million times
but no bgh
nothing works
Bubblegum hill...
Very interesting...
He appeared and left without playing...
Pes!!!!
I have not had BGH for weeks. I guess I’m stuck in the control group.
Yes, I did. I'm sad to report it doesn't work this weekend. 😭😭😭 there seems to be even more glitches this week than the last from reading other players posts. The studio tech is working backward. 🙄🙄🙄 I hope they get it right soon. Please!
Excuse me. The message is off topic. But I don't know where to write so that they can quickly see. Guide me, please.
For the second day I can not create either a question or a discussion. And in the support section. And in the discussion section.
Why?
I got banned?
If this is true, how can I see it in my profile?
I see that I can send messages. So this is not a ban.
Then why can't I create a theme?
Hi @ElenaVorona Maybe you can try log out and log into the Community. Sometimes if I have sort of a bug I always try log out and into what ever I am in... I can start a discussion or ask a question so it isn’t the site
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…