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Why my boosters have disappeared?
Answers
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@charado In the case of mobile devices the boosters are stored directly on the device itself so if the device crashes you have to reinstall / reset or your change mobile device your boosters are lost. Please see post below for information on your problem.
Any bought boosters you can contact customer support from your game or the contact us at the bottom of the page
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We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.
In the case Phone, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing.
Since boosters are stored locally on device memory, we cannot guarantee that your boosters are secure.
Here are some tips for not/less facing this kind of problem in the future,
Make your device software auto update.
Make your game app auto update.
Don't open game when battery below 25%
Don't accept incoming call when you playing this game.
Close all background running app before start this game.
Make free device internal memory up to 2 GB
Keep RAM free.
However, Please check HERE.