I just purchased $34.99 in Candy Crush and never received what I paid for

BGrand

Need to find out why I didn’t receive what I paid $34.99 for

[Deleted User]

Sorry about your recent purchase problem. You have to contact player support from your game app. Good luck!

but before you contact them, try to log out, turn off and on your device, and then log back in. Just maybe the purchased items show up

kiara_wael

https://community.king.com/en/candy-crush-soda-saga/discussion/306458/i-just-purchased-34-99-in-candy-crush-and-never-received-what-i-paid-for

Hi @BGrand . Welcome to our Community

Sorry to hear that you have not received the items that were purchased. King Community does not deal with the Purchase issues as the query includes your personal details!

You can find all info about refunds and broken purchases here.

Hope its Help You.

aijaziqbal

Hi @BGrand .

Welcome to our Wobderful King Community.

Plz. Note that the community does not deal with purchase or purchase related issues. You need to directly contact support from your game. They have all your purchase history and i hope a quick action will be taken in your favor. For more details plz. Check below link.

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

Thanks.

wykoon

https://community.king.com/en/candy-crush-soda-saga/discussion/306458/i-just-purchased-34-99-in-candy-crush-and-never-received-what-i-paid-for

Hi there and good day to you.

If you haven't received your purchased items yet after restarting your device as proposed by iPete, I suggest you click on the "contact us" link at the bottom of this page. All the help regarding purchases and gold bars can also be found below.

https://community.king.com/en/blog/kb/categories/53-purchases-and-gold-bars

Hope you manage to sort it out and do let us know if you need further assistance.

Thank you 😊🙏🏻

Loveth_NP

https://community.king.com/en/candy-crush-soda-saga/discussion/306458/i-just-purchased-34-99-in-candy-crush-and-never-received-what-i-paid-for

Hi @BGrand @Bonnie_Brinkley a very warm welcome to you.

So sorry about it . Hope the kind assistance from the experts is positive . 

Best of luck and enjoy crushing 🍭🥂

tratelqalam

Sign out of the game and then log in again if your problem is not solved contact the technical support service in your game and tell them about your problem with your email and id number