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Can’t sign in and sign out on my account!

Soda_botteletSoda_bottelet Posts: 206 Level 3
edited September 2020 in Support

How can I sign up and sign out for my account from this app? But for the app is crashing for when sign up and sign out for my account.

And I try sign up again than for this app has been crashed again!😭 Please fix your game.

Best Answer

Answers

  • Hey! Would you like to give us your opinion?

  • Yorben_GoereeYorben_Goeree Posts: 1,427 Level 5

    Same problem for me! These game app has been crashing for when login on my account!

    It’s stuck of loading for this login for my account from these game app than for a game app is automatic shutdown!!!


    Relax... and play Candy Crush🍒🍭🍫🍬

    ▪️Candy Crush Saga: level 8540▪️

    ▪️Candy Crush Soda: level 3820▪️

    ▪️Candy Crush Friends: level 3900▪️

    ▪️Candy Crush Jelly: level 541▪️

  • Diamond LimDiamond Lim Posts: 34,531 Game Expert

    Hello! Everyone! 👋

    Mostly of players have asked this problem too.

    How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊) 

    You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉

    Android

    iOS

    Kindle

    Windows mobile

    Computer

    ⚠️ NOTE ⚠️

    If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.


    💍 Diamond Diaries Guides and Polls 💍

    👑🌟 Are you newbie? Learn more here! Need Gold Bars? Join here! Subscribe here on Tagging List of CCS, CCSS, CCJS, CCFS and Community Hub! Help to vote amazing idea's lists here! 🌟👑

  • Yorben_GoereeYorben_Goeree Posts: 1,427 Level 5

    Hi @Yosca

    I play Candy Crush Soda app on my mobile name IPhone SE (iOS). So is the App Store of iOS.

    Version: 1.177.5

    But I don’t know how can I cleared cache for the app from App Store for my IPhone SE (iOS).🤷‍♂️

    Relax... and play Candy Crush🍒🍭🍫🍬

    ▪️Candy Crush Saga: level 8540▪️

    ▪️Candy Crush Soda: level 3820▪️

    ▪️Candy Crush Friends: level 3900▪️

    ▪️Candy Crush Jelly: level 541▪️

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