Share news, updates, or anything Soda-related you'd love to chat about!
Need help with the Soda? Ask your question or check for answers here.
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Got a feature idea? Share your thoughts to help make Soda even better!
Ever since the new graphics came it constantly freezes up
We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.
We have received a few more reports about such problems and the cause of the problem is under investigation.
However you can check out a few troubleshooting.
Also you can check the game through another browser.
Danke @Yosca
Hallo liebe Emilie @emelie92
Du weist doch das es den deutschen Bereich gibt. Dort kannst du in deutsch posten. Bitte außerhalb des deutschen Bereiches
bitte in englischer Sprache.
Hier ist eine Hilfe für Dich!!!
Im Spiel auf das Zahnrad gehen, dann auf das Fragezeichen. Dann kommst du ins Hilfecenter, dort suchst du nach Deinem Problem und befolgst die Schritte.
Bitte gehe unter Kaufen & Goldbarren!!!
Wenn du nicht zurecht kommst, dann unten auf die Seite unter: Kontaktieren sie uns:
Da kommst du zum Kontaktformular. Bitte ausfüllen in deiner Sprache. Beachte bitte das alles richtig geschrieben ist, ist wichtig: und absenden.
Daraufhin bekommst du eine automatische Email. Bitte antworte und schildere dein Anliegen. Absenden. Und habe etwas Geduld auf die Antwort. Wenn du nach 3 Tagen keine Antwort erhälst, bitte dann den Vorgang wiederholen.
Wenn du eine Email sendest: Gebe bitte deine ID Nummer mit an. Die findest du unter dem orangen King Zeichen in deinem Profil.
Bitte hebe die gesendete Email auf. Wenn du keine Antwort erhälst, sende es bitte erneut ab.
Hoffe das hilft Dir weiter.
Viel Glück
Hello @emelie92
Hallo und willkommen in der Community!
Bitte beachte, dass dieser Bereich nur auf Englisch ist, aber keine Sorge, wir verschieben Deinen Kommentar in den Bereich des Forums, in dem Du Deine Sprache sprechen kannst.
Vielen Dank!
@Spinnifix
Hallo,
In Level 577 hat man mir 10 Goldbarren abgezogen und keine Züge gutgeschrieben.
Ich habe es erst gemerkt als ich geschrieben bekam ich hätte nicht genug Barren.
Ich kaufte dann welche um den Spielfortschritt nicht zu verlieren.
Dann ging es mit dem gutschreiben der 5 Zügen.
Wo bekomme ich jetzt meine 10 Barren wieder gutgeschrieben ?
Gruß Emelie 92
Delete the game and try to download it again Clear the internal storage memory of the browser Update your application and game on the latest version
Why is my game showing this
New here? Sign in or create an account to join the fun.
IOS
Yes, I do believe that there is a problem with the game. Not sure what but hopefully there will be a fix soon.
You are not only player who is having this problem. Hopefully the studio will get it fix soon.
Welcome to Sweet King Community! 👑
Have you updated the latest version of this game and restart your device? 🤔
If it's still not worked, How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)
You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉
Android
iOS
Kindle
Windows mobile
Computer
If it's not worked, how about you tried these steps that I hope this helps (but this solve discussion is Android Device only)
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a sodalicious day! 🥤
Don't worry! You can click here to follow these steps of Crashing/Freezing issue that I hope this helps with iOS device :
I have the same problema and i cant solve it
Comprei moedas e não recebi , preciso de ajuda
candy crush should please provide features whereby friends can send direct messages to each other’s
How can I start playing the Candy crush?
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
When I watch a add video the roof makers after watching it I don't get the rewards from it every time I watch it.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…