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Where are my lightning bolts
Level 2
I purchased the 14.99 thing in the thing where you earn stuff and you get extra stuff if you buy upgrade so you get more power ups on the other side if you buy upgrade and you get lots of stuff and 600 lightning bolts but I didn’t get them the only reason I bought it was to get the lightning bolts. Give me my lightning bolts or give money back. Also you use to get them every 15 minutes and you raised it to a hour or you have buy them with gold bars are you really getting that cheap where anything we want we are gonna have to buy it
Answers
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Welcome to Sweet King Community! 👑
How about you tried these steps (Purchase Issue/Problem) that I hope this helps. 😊
If it's still not worked, you can click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
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Have a sodalicious day! 🥤
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Hello @Robnrenasmom did u try the standard trouble shooting method of logging out of the game, clearing game cache, restarting device and logging in again to see if u get those lightening bolts. Sometimes it takes a while to show up in your game.
If not you can contact support from your game as @Diamond Lim suggested above they will retrieve incomplete purchases to u.
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Hello and welcome to the sweet King community.
I am sorry you did not receive your purchases. Please follow the steps indicated by Marriam1 and Diamond Lim. If you finally have to contact support, you should know that you will receive a first automated message and shortly after a message of personalized attention. Both messages are likely to reach your spam, so we advise you to be vigilant and check it. I will be here for anything you need.
Thanks and keep enjoying
