Lost stripe candy and candy and hand switch

ktbui84

I updated my game today and I lost all of my candy stripes and candy and hand switches , I had 18 candys , 13 candy stripes and around 19 hand switches and I used my gold bars to play games to win those now they are gone . What can I do to get them back ?

kiara_wael

https://community.king.com/en/candy-crush-soda-saga/discussion/324893/lost-stripe-candy-and-candy-and-hand-switch

Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.

Please read links bellow about lose booster!

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

Or please report this to our Player Support Team here,

Werner_Cichy

https://community.king.com/en/candy-crush-soda-saga/discussion/324893/lost-stripe-candy-and-candy-and-hand-switch

Write to King Support directly

https://soporto.king.com/contact

You need your player ID

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Freddy_

@ktbui84 Hi and welcome, Free boosters cannot be replaced as these can be lost for various reasons that are outside kings control. like your phone or game crashing, uninstalling or even changing device. Only if you have unused purchased boosters can you get these replaced by using the link given to you by @Werner_Cichy