My sweetheart rewards

Babygirl1966

I inquired about my payments I made for sweetheart rewards the deluxe, I paid 5.99 twice and still locked. And can I please get a response in ENGLISH!

Werner_Cichy

https://community.king.com/en/candy-crush-soda-saga/discussion/328110/my-sweetheart-rewards

Unfortunately, we cannot do anything about payment problems, so you have to contact King Support directly

https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/328110/my-sweetheart-rewards

Welcome back to the King Community.

We're sorry because you purchased the ''Deluxe pass'' but it was not unlocked 😌

However, since you have problems with the purchase and you want to get a refund, so you need to follow THIS because our community does not handle anything related to the purchase.

Also you can email Player Support directly from the game and when sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

For further assistance, please feel free to write back to us. We'll be happy to assist you.

Thank you.

Freddy_

@Babygirl19 Hi and welcome, Please follow the posts above to get a refund for your purchase, but please note that the issue with the deluxe purchases locking back up has now been fixed

https://community.king.com/en/candy-crush-soda-saga/discussion/327697/fixed-im-experiencing-issues-getting-the-deluxe-prizes-from-the-secret-sweetheart

Thank you

Memaw1969

how do i earn cupcakes in this event