Where are my friends, where's my friend list?

swilgress

Has anyone else lost their friend list entirely? I cannot share nor request lives

calgal46

I lost mine and cannot get new ones. Lots of sent requests and no replies. I have no friends with email address.

Yosca

Hello, welcome to the Community @swilgress and hello again @calgal46

I found some info. We have been made aware of an issue with the connection between player Facebook profiles and their game. Facebook made some changes. We are currently working with Facebook to fix this and will get everything back to normal as soon as possible.

In the meantime, we recommend that you do not take any steps to resolve the problem yourself, such as logging out of your Facebook profile or reinstalling the game. 

How does it affect my game?

This issue won’t affect the familiar gameplay and your normal level progression.

However, it might mean that you:

• Are unable to see your profile photo/avatar
• Are unable to see other Facebook-connected players

What do I need to do?

Once the fix is in place, your profile photo will reappear and Facebook friends lists will return.

hanswuerstin

Poor you..loosing friends is shitty

Di65

Where has my Friends list gone???, It's been gone for about a week :( Can anyone help me please. Di.

Irene_Nagle

I too am having this issue except mine started today. I cleared my cache because of another issue I was having and that is when my Friends List disappeared.

Di65

Hi Irene, I haven't cleared or done anything on my laptop, they just vanished, a bit weird, hopefully it will get resolved.

Di65

Anyone else on here having problems with their Friends List just vanishing???

simplyP

Hello @Di65 @Irene_Nagle the studio is aware of the issue and is working on the fix. any day now. or any week now. or maybe months 🤷‍♂️.

Yosca

Hello and welcome to the Community @Di65 @Irene_Nagle

I see more players who lost their friends list, it’s reported, and we have to wait for more info.