King wont load on my laptop. I get the logo and that is all.

phoebeph

screenshot

Yosca

Hello and welcome to the Community @phoebeph I assume you’re playing the game on king.com Your loading problem on king.com looks like the same issue we had some time ago. The Studio has been recommending players clear their cache on their browser. Or you can try a different browser, and see if that solves the issue.

phoebeph

I have cleared the cache and tried 3 other browsers and all the same. Only loads a page with the logo. Apps of the games work on my phone but not loading the website.

Yosca

I am sorry, you still have this problem. We have reported it, but have to wait until after the weekend when the office is open.

phoebeph

thank you, much appreciate your assistance.

v2neha

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1873638#Comment_1873638

I've been having this issue since past few days as well

phoebeph

Glad it is not just me. Not that it helps to fix it...lol!

phoebeph

Having the same problem again. Only logo loading. Have gone through all the protocols to clear the cache etc. still no joy.

It loaded properly for one day. Tuesday 4th Oct and has not worked since.

Cheers Phoebe.

Staley

I am having that exact same issue, for days now! I am going through withdrawal! Any news on how to fix this problem?

phoebeph

Hi Staley, No news so far.

simplyP

@phoebeph I'm having the same issue on a browser but not if I play using an app. See if you can go to an App Store and download the game.