King wont load on my laptop. I get the logo and that is all.

phoebeph · October 2021

screenshot

Yosca · October 2021

Hello and welcome to the Community @phoebeph I assume you’re playing the game on king.com Your loading problem on king.com looks like the same issue we had some time ago. The Studio has been recommending players clear their cache on their browser. Or you can try a different browser, and see if that solves the issue.

phoebeph · October 2021

I have cleared the cache and tried 3 other browsers and all the same. Only loads a page with the logo. Apps of the games work on my phone but not loading the website.

Yosca · October 2021

I am sorry, you still have this problem. We have reported it, but have to wait until after the weekend when the office is open.

phoebeph · October 2021

thank you, much appreciate your assistance.

v2neha · October 2021

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1873638#Comment_1873638

I've been having this issue since past few days as well

phoebeph · October 2021

Glad it is not just me. Not that it helps to fix it...lol!

phoebeph · November 2021

Having the same problem again. Only logo loading. Have gone through all the protocols to clear the cache etc. still no joy.

It loaded properly for one day. Tuesday 4th Oct and has not worked since.

Cheers Phoebe.

Staley · November 2021

I am having that exact same issue, for days now! I am going through withdrawal! Any news on how to fix this problem?

phoebeph · November 2021

Hi Staley, No news so far.

simplyP · November 2021

@phoebeph I'm having the same issue on a browser but not if I play using an app. See if you can go to an App Store and download the game.

King wont load on my laptop. I get the logo and that is all.

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