⚠️ Solved: All events, features and season disappeared

MehulNatvarPatel

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2399363#Comment_2399363

PlayerID 7679745653

When will the problem be solved!!!????

bobduckhook

https://community.king.com/en/candy-crush-soda-saga/discussion/384905/boosters-are-gone-all-side-quests-disappeared

same here,i have alot more to lose.i am past level 10000 and have 8 golden tickets and the store wont open to use them

ひとみひとみ

ID 12644315444

SydneyReese

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2399618#Comment_2399618

Can we get an update please? Thank you

MehulNatvarPatel

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2400990#Comment_2400990

AND AFTER RECTIFICATION WHAT ABOUT THE PROGRESS, ETC., WE LOSE!!!!!!!!!!!!!!!???????????

FluffyDinosaur

Hi everyone, we're looking into this issue and will let you know as soon as it is solved!

FluffyDinosaur

Hi everyone, I have merged all discussions about this issue here - so that we all can easier keep track of updates. Thank you so much for your patience, the game studio is currently looking into this and I will let you know as soon as we have an update.

PearlRain

Hi,

I am disappointed that despite quite a major problem, we still have no official notification from King Games. This is very poor public relations/customer service!!! I appreciate that you may not have gotten to the root of the problem yet, but even if your interim notice acknowledged the problem and words to the effect that you were currently attempting to fix it, I think most of us would understand....Instead, we are being asked to provide our user IDs - why??? I imagine that we are only a small section of the LOADS of users that are being affected. Many more people are reading this thread, but not contributing because they haven't anything different to add.

It's ironic, that the only people that appear to be doing anything active are us users who have dutifully supplied our ID numbers!😁

Regards, L

pauladams

https://community.king.com/en/candy-crush-soda-saga/discussion/385007/%EF%B8%8F-ongoing-issue-all-events-features-and-season-disappeared

https://community.king.com/en/candy-crush-soda-saga/discussion/385007/%EF%B8%8F-ongoing-issue-all-events-features-and-season-disappeared

I'm having this issue, my game ID is 7220545628

Bill723

Lost all icons on home screen ID# 136362259847