⚠️ Solved: All events, features and season disappeared
Comments
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Hi PearlRain,
First of all I totally understand your frustration and that this is a really bad experience. Secondly, I wanted to let you know that I am a King employee working on Candy Crush Soda Saga so feel free to take my responses as "official notifications". The current status is that the developers are working hard on a fix, it's of course in our best interest as well to solve this as soon as possible.
The reason we are asking for your Game IDs is to be able to better map the issue and see how players are affected - but of course, we do also keep track of other channels such as players reporting directly to support and more. I hope that answered your questions!
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@FluffyDinosaur ID: 8749145748 I had the new Halloween screen Wed, didn't stay long as I didn't have any new levels to play. Thurs everything is gone but my golden tickets, I will miss the Meatballs, my beloved team, even Kimmy and Yeti but I am really missing Batula and my wonderballs, HEE!
I frequently have to log in 2x to get my goodies to show up, tried 4-5x yesterday and today, no joy.
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id# 11218039896. i have been playing candy crush soda saga for years now and have passed level 10000.i have asimple old laptop computer.today ,when i opened the app as usual,and most of my side stuff has disappered,like batkula ,team,kimmy arcade,4 in a row,baking cakes,winning levels and not getting the gold bars,winning 8 gold bars and not being able to purchase them.can u help with this problem?
