My boosters are gone

tatuda

After the update all my booster are gone and the ones that I got after the update is gone as well when I close the game

simplyP

Hello @tatuda click the link below, there are some helpful info for you there. I hope you get them back 😊

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

tatuda

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2438044#Comment_2438044

im using the same phone and I’m connected to my only account :(

simplyP

If non of the troubleshooting tips help, then I recommend you to contact players support. Do it from your game app is the best.

Pitty_Kitty

Hello @tatuda !

Sorry to hear what's happened. Please contact Player Support, they might be able to help you as they can have a look at your game account. They can reinstate your items, especially if you lost items that you purchased

• How to contact Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Explain your problem and send.

Check out this guide for directions step by step: 👇️

How to contact Player Support from the game to report Purchase issues!