Could you explain this screen shot?

fuquan

Got this twice already but don't seem to get the lives for 2hrs on Friday. Is it a certain time frame?

princesstina723

https://community.king.com/en/candy-crush-soda-saga/discussion/409152/could-you-explain-this-screen-shot

Not sure I've never gotten that before

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/409152/could-you-explain-this-screen-shot

Welcome to Soda Community @fuquan

If I'm seeing this correctly, that's a screenshot from Candy Crush Friends. Let me tag Candy Crush Friends moderators so they can help you further.

I will have this thread moved to Friends Support.

Have a great day!

Tagging Friends mods @DieOmimi @MountainMom

MountainMom

Hello @fuquan and Welcome to our Friendtastic community! I have also seen this pop-up for a Friday bonus. It is a new feature in Candy Crush Friends Saga and may have a glitch. I will report it to my manager and hope it gets resolved quickly because you are probably not the only player affected. However, other players have enjoyed the unlimited lives -- click HERE to see their comments. Please be sure to keep your game updated -- you should be on version 3.3.2 at this time.

Thanks for the tag @Yosca.

MountainMom

Hello again @fuquan. Do you recall the date and time (if possible) when you tried to log in and get the reward? The Studio suggests that this information will help them a lot to understand why the reward didn't work.

DieOmimi

Hi @fuquan the two hours of unlimited lives seem to work for you. When I look closely at your Schreenshot, I see in the background that you just got 1 hour and 59 minutes of endless life.