I have problem with my Candy Crush Soda game on Facebook

Loesb

I never download any game apps in Microsoft store or any other store like Google store. Only play online.

The moment I saved my game on Facebook I don't get the daily bonus features, for playing every day. I hope I explain it good. like lolly, striped lollies. If you miss a day playing you have to start all over again. When playing offline on my laptop I got also special event games. Don't know the names of those events anymore

Loesb

I made a screenshot of the team I made and I find it very strange that as administrator

Why can't I invite people in my team.png

I can't invite

Under the icon activity I can only see the weekly race, no other activities available.

Under activity only weekly race available.png

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3105406#Comment_3105406

Thank you! Let’s try to find out.

Which browser do you use? Is it up to date? Check this to find out

Does the situation stay the same when you change browsers?

Loesb

I am using Google Chrome and its updated. I have the problems only with Candy Crush Soda Saga. With Candy Crush Saga and Candy Crush Jelly I get all the extra's to play. Its just strange that I have this problem only with the Soda game.

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3105752#Comment_3105752

Have you tried changing browsers (e.g. Firefox) to check if this makes any difference?

What is your Player ID? How to find your ID on Facebook site click here

Loesb

How can this ID be useful with my problem?

I played on a different browser and have the same problem

Loesb

I noticed that my reaction in july 204 I said as comment and not a reaction to you Yosca.

I still have problems with the game of Candy Crush Soda Saga. It has nothing to do with browsers. It has everything to do with the version on my laptop is totally different than the one that King offers at Facebook online.

I have the app on my laptop since 2016. In 2023 I saved it on Facebook because my laptop is getting old and I needed a new one.

January 2 2025 I bought a new laptop, Candy Crush Soda Saga is still nothing.

Online on Facebook its a crap game for me. Nothing of the daily games and weekly tournament and team is showing. Only if I opened it on my old laptop I can see and play the game with all the extra's.

And the that ID number is for me a fluke. Trying to get help from customer service with that ID number is saying go back to the community. Even saying that I already asked help in the community is getting me nowhere with their Customers Service. Its not an ID number per game, but 1 number for all games on Facebook and getting every time an automatic messages to go the community is getting me annoyed, instead of helping solving the problem.

For me its over and out, I will delete every game I played at King.Com through Facebook online and offline.

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3106106#Comment_3106106