candy crush progress

BusyLiz

how to get my progress back on Candycrush soda saga

BusyLiz

still waiting for advice. can you mail response to …

*Edited by CM:⛔️ That’s too much personal information. For your own safety and protection, do not share your email address - Our House Rules

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/464680/candy-crush-progress

Hello @BusyLiz🤗 A Warm Welcome back to the King Community!

You are in Candy Crush Saga are right now! Let me call in our Soda Saga Moderator @Yosca to guide you on what to do to resolve the issue.

If you have any questions or further comments in the meantime, please post below.

Thank you for joining our Community & have a great rest of the weekend 🍫🍫

Yosca

https://community.king.com/en/candy-crush-saga/discussion/464680/candy-crush-progress

Welcome to Soda Community @BusyLiz

I am sorry to hear that you lost your progress. Please visit our Help Center article: I can’t find my progress in the game

If you’re still having problems after you read the article, please let me know 🙂

BusyLiz

Yosca;

i have to sign in all the time on facebook, or wouldn't beable to access games.

i live alone so never share account.

any other suggestions.

BusyLiz

still no response

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3141900#Comment_3141900

Hello again @BusyLiz If you tag me I receive a notification 😉 To tag: type @yosca - when you see my name click on it so my name is in bold. Only then you tag and I will be able to respond.

Have you checked your Facebook permissions? When you give an app access to your Facebook account, that access expires after 90 days. The app then loses access to your account, which may affect your progress and friends list. Visit here for more info.

Also, please check your connection in the game to Facebook 👇 and if you're on iOS (iPhone or iPad), please make sure to check in the app settings that you have "App Tracking" enabled.

Once you do, logging out and then back in again should solve this issue for you.

https://community.king.com/en/blog/discussion/247422/having-problems-connecting-to-facebook-on-your-device

Hope this helps 🙂

BusyLiz

@Yousca;

checked permission check

I have android phone, \

My problem exist with my windows 11 laptop not my phone.

appreciate your help. any other suggestions. btw, have no problem with facebook per ce, just can't maintain progress on candy crush soda saga. if that helps.

karen robb (aka.BuzyLiz)

BusyLiz

still no progress recorded

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3142866#Comment_3142866

Hello @BusyLiz For my clarity, you cannot find your progress on your laptop, right? When you open the game, what level are you on? Can you scroll to your current level? Are you at the same level on both your phone and laptop?