4-In-A-Row: Issues & Disappearing (Being Investigated)

kez1

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3197466#Comment_3197466

Exactly the same for me, but why is nothing being done about it

Adav

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3200395#Comment_3200395

Thank you….. mine also started with the grey out thing, and then it was gone….

charles950

progrossion le probléme pas course aux soda

Yosca

Hello @kafelsch @GrammyJane @KAGA13TX @Evergoddess @everocab @kez1

I will report the issue. Can you please let us know your player ID. Check 👉 here how to find it.

When I have your ID’s we can send them to the Studio!

dm1

I am having issues also with 4 in a row. Mine is that I complete two items and then do not collect the boosters when the team has completed a row or two. Sometimes I collect but most times recently I do not.

dm1

I am not receiving the boosters in 4 in a row. I will complete two items in a row and once someone actually completes it, I do not get the prizes…why? Has somethin changed?

Evergoddess

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3200661#Comment_3200661

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3200661#Comment_3200661

How do I give my id ID without showing eveyone else? I dont see a dm function

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3200712#Comment_3200712

You can simply post your player ID here as described in the link. According to the CMs this is not a problem. Several players have listed their game ID in their profiles; this can be very useful when prizes are sent to you.

Yosca

That is very odd @dm1 Did you participate in the same line? As in when 2 completed 2 items, the other player completed the other 2 items? As you probably know, only horizontal and vertical rows count. If you followed the rules (you can check by clicking the “i”) please try following steps:

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

Updates: Make sure you have the latest game and device updates

Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly. 

Connection: Try to connect to a WiFi connection instead of using cellular data

Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

————— in iOS: go to settings - tap on Safari - tap on Clear history and website data

If that doesn’t help, please contact Player Support:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Evergoddess

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3200715#Comment_3200715

user ID: 7540036179