π°π₯ Topsy Turvy Season in Candy Crush Soda is here!
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The King took my lives? or was it the Bubblegum Troll?
Answers
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Hi @Adav,
Since the CM's are off on the weekends, I suggest you contact "Support" first. See if they can help you. On Mon. contact the CM's if "Support" didn't help. Not sure how many "Staff" are available on the weekends there.
Sorry, on purchases or losses you need to contact "Support". We don't do reimbursements here at The King Community.
Here is what you will need:
- *User ID#
- *Receipt Of Purchase (Or Order# etc...) - Screenshot *Only on orders! *Or if an issue best to screenshot it!
- *Name Of Game
- *Device You Play On
- What is my User ID and where can I find it? β King Community
- https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it/p1?new=1
- Your "User ID#" is the same on all King games you play on.
- α How to take a screenshot
- https://www.take-a-screenshot.org/Β
- Contact us
- https://soporto.king.com/contactΒ
You can use the above link to contact support, or use the contact us thru the game.Β
Or you can contact our Player Support team from your game. Go to the settings cogwheel, click on the question mark, and select what you want done and they will be able to give you a solution!
- Lost purchase β King Community
- https://community.king.com/en/candy-crush-saga/discussion/comment/588199#Comment_588199Β
Can also see this post, for more help.
This should help you out.
Thx & Welcome To The King Community - Origins7 Dale, π
9/26/2020
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Hi @ipete , I don't think I have more than others, I just keep talking about it...... probably in the hope that others with the same issues will say something? Maybe if more with the same issues say something, it will be resolved.... well, that's the hope anyway.
Of course I'm here.... I have 50 levels to finish, and only have 6 to go! hahah (addict much?)
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Hi @Adav,
Well be sure to see my:
- *The King Community Battle Arena! - By Origins7_Dale β King Community
- https://community.king.com/en/candy-crush-soda-saga/discussion/312722/the-king-community-battle-arena-by-origins7-dale/p1
If we can get this, will solve a lot of issues here. Spread the word around. π
Thx Origins7 Dale, π
9/26/2020
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@Origins7_Dale , I voted
back to the "issue"
I just had another request for lives....... so reloaded, and sent the lives..... and guess what? the two lives I had disappeared..... It looks like King takes my lives to give to others??????
They obviously don't want me to win anything in the challenges :(
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Hi @Adav,
Keep in mind, you might have a glitch. Along with, since you "Updated" to Build 2004 on Win 10, King may not have worked out the "Compatibility" issues yet with that build. So you may have even more issues coming to you.
Contact "Support" with details, then the CM's on Mon., best advice I can give now. Or do a "Clean Install" back to your previous build on Win 10.
Remember to "Uncheck" auto updates on Win 10, or it will update you again.
One thing the techs are saying, there are a bunch of driver issues on these builds. So be careful. Without good drivers, expect more problems.
Hope this helps, sorry I can't be of more help to you.
Take Care - Origins7 Dale, π
9/26/2020