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Bake a Cake- no rewards/ event disappearing

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Comments

  • Origins7_Dale
    Origins7_Dale Posts: 3,551


    Hi @Glenn1972,


    Well that's great. I did the last 2 tiers. I also got the last 2 rewards, but did you get the first 2 rewards? Because I didn't get them.

    I am not sure if you lose your "Chef's Hat" if you still get "Rewards", I think you can't play is all, but "Rewards" are still available to you, even without the "Chef's Hat". Don't know, because I haven't lost mine yet.

    Well glad we got something. Still would like my first 2 "Rewards" tho. Cost 5 Gold Bars to get teammates out. A bit pricey to have to pay, to play.

    Well until next time.


    Take Care Teammate - Origins7 Dale, ๐Ÿ˜€

    11/18/2020

  • Glenn1972
    Glenn1972 Posts: 16,650

    Hi @Origins7_Dale , not that I could tell. On the last rewards it showed a claim button and I used it to receive the rewards.

    Thanks again,

    Glenn

  • Werner_Cichy
    Werner_Cichy Posts: 30,098
    edited November 2020
    Candy Crush Soda_2020-11-19-04-55-15.jpg
    https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1220064#Comment_1220064

    The rewards have arrived on the mobile device. On Win 10 only the event pop up, but it didn't appear.

  • Glenn1972
    Glenn1972 Posts: 16,650
    edited November 2020

    @Origins7_Dale and @Werner_Cichy , the cake feature has been acting that way with me also (appearing and disappearing) on Mobile and Win 10.

    I am going now to report that the "Bank a Cake Feature" may need to be looked at.

  • Origins7_Dale
    Origins7_Dale Posts: 3,551
    edited November 2020


    Hi @Glenn1972 @Werner_Cichy @Yosca @Lola_Pop @LadyRaffie,


    On the first "Glitch", believe @Yosca has reported to CM @Lola_Pop. Here are the posts with links & screenshots.


    On my 2nd Post on 11/15/2020 at:



    Actually,ย @Marriam1ย post below mine, makes more sense. The screen is not moving you to the next stage of the game. Because theย "Bear"ย is at the tube, at the top already.

    Here are the 3 Players with screenshots on the "Bear" not going to the next stage of the game, because the screen wouldn't advance them.

    ย __________________________________________________


    Finally, you know I didn't get my first 2 "Rewards" as I posted above on *Page 3.

    Now @Werner_Cichy says:


    • On Win 10 only the event pop up, but it didn't appear.


    I also use "Win 10 Pro PC - Desktop App", so 2 of us so far.

    So that should cover it. This "Bake A Cake" has a number of issues.

    Thanks for reporting it.



    Cyas Origins7 Dale, ๐Ÿ˜€

    My Player / User ID: 9815076088ย 

    I only use "Win 10 Pro PC - Desktop App", for now.ย 

    11/18/2020

  • Origins7_Dale
    Origins7_Dale Posts: 3,551


    Hi @Kay_Kupkake @Greymane @bekicrusher @Marriam1,


    The "Bake A Cake" for "Soda Squad Teams", seems to be a weekly event for now. However, there are issues with it, that have been reported.

    Here are the 2 threads on it at:




    Take Care & Welcome To The King Community - Origins7 Dale, ๐Ÿ˜€

    11/18/2020

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    @Origins7_Dale that glitch about rewards has always happened to me. If you don't have the chance to participate in the layers you may receive notifications of rewards but not rewards because the feature moves on to the next layers ๐Ÿคทโ€โ™€๏ธ just as I mentioned this in page 1 of this discussion.

    Once I lost the first 3 rewards ๐Ÿ˜…

  • Origins7_Dale
    Origins7_Dale Posts: 3,551


    Hi @Pitty_Kitty,

    That's interesting. I guess I should of opened the game & claimed the "Reward" then, but I was busy with other things. Or are you saying it can't be claimed, unless you participate? That is strange, because then it isn't really a team thing, unless you are in a tier playing.

    What about if you lost your "Chef's Hat", do you still get "Rewards"? I mean you did participate, but lost. I haven't lost mine yet, but was wondering if my teammates did, & I beat a tier, do they get it? Because if they do, then the best thing is to leave them with no "Chef's Hat", & just beat the tiers, saving 5 "Gold Bars".

    Well a few things for you.


    Cyas Origins7 Dale, ๐Ÿ˜€

    11/18/2020

  • Lola_Pop
    Lola_Pop Posts: 12,038

    Hello Soda Chefs!

    I've reported this to the tech team now, thanks for posting it!

    Stay tuned for their answer, please. โ˜บ๏ธ

  • Lola_Pop
    Lola_Pop Posts: 12,038

    Hi again,

    We'd love to investigate further, and the team has got some questions for the ones who:

    • got a pop up telling them to enter the game and claim a reward which was not there
    • got a pop up about the event starting but no event in the Teams area
    • got the event and it disappeared before the correct time
    • are in a team which is playing the event at the moment, but they personally don't have it in their game

    Annd these are the questions: d these are the questions:

    1. Can you take a screenshot of the teams area where we can see, please the event is not available?
      2. Can you please tell us hanks a lot! y

Hey! Would you like to give us your opinion?

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