Bake a Cake- no rewards/ event disappearing

Yosca · November 2020

Hello @Lola_Pop Please let the Studio also check why some get a pop-up that the ‘bake a cake’ challenge is there and one doesn’t have Teams! That isn’t right but it happens. If you need to know more, you know how to find me 😁

Lola_Pop · November 2020

Yes, @Yosca , please!

Can you send a screenshot of the pop up when you get it? I have your player ID already 😊

Thanks a lot!🙏

Yosca · November 2020

It’s not me @Lola_Pop we’re both in s.c.u.m.😉 I have Teams. But I have added you to a pm conversation I had with a player. She got the pop-up but don’t have Teams.

Edit, and I see you noticed it 😊

ElenaVorona · November 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1220609#Comment_1220609

@Lola_Pop I can give you a screenshot like this.

What other screenshot should I take to confirm that I have no cake?

Yosca · November 2020

Hello @ElenaVorona we meant a screenshot when someone gets a pop-up to bake the cake and doesn’t have Teams. So if anyone sees the pop-up and doesn’t have Teams please make a screenshot of it when you get the pop-up. Thanks 😊

[Deleted User] · November 2020

Hey @Yosca according to what @Lola_Pop posted 👇 @ElenaVorona does meet the requirement of point 2 and 4 so the CM would require her screenshot as well. Another player from her team @laydeebae has also posted a screenshot on page 1 that they have the event but elena doesn't being in the same team!

Please check the points above one more time!

Yosca · November 2020

I hadn’t seen that comment @Marriam1 🙈

[Deleted User] · November 2020

Haha its fine @Yosca 😁

Yosca · November 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1220609#Comment_1220609

To be sure, do you still need my screenshot @Lola_Pop ? I hadn’t seen this comment and I am in the Team, no bake a cake event, and heard in the chat the challenge was there, and the cake is already baked.