(FIXED ) CCSS my game will not load

Yosca · February 2021

Hi @badger53 We have reported it to the Studio, and they are looking at it. Sorry, you’ll have to wait until we have some news. In the meantime, if there is any news, you can find it in the main thread here.

Vwblossom · February 2021

Hmmm, it loads just fine on my iphone but just get background on my Surface3

haasemaus · February 2021

Moin zusammen,

auch bei mir wird die Soda Saga , seit einigen Tagen nicht mehr geladen.

das ist sehr schade , schnieeef.

Yosca · February 2021

Hello @dongar Can you please give us your game ID?

https://community.king.com/en/blog/discussion/324648/what-is-my-user-id-and-where-can-i-find-it-check-this-video-out

Pitty_Kitty · February 2021

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1406422#Comment_1406422

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1408699#Comment_1408699

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1408694#Comment_1408694

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1408684#Comment_1408684

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1408786#Comment_1408786

Hello Soda players! @Harriskaren51 @BBJBB1977 @cheryl47 @dongar @Ton-ya_Rbj-three 👋

Welcome to the community 😀

As you know the issue is still under investigation. For this reason it'd be super helpful if you could share your game user ID with us. It's a sequence of 10 or 11 numbers that helps locate your game:

How to find your ID on w10 app HERE

How to find your ID on facebook HERE

@Harriskaren51 @cheryl47 @Ton-ya_Rbj-three would you post a screenshot of the game map too?

Thank you

Pitty_Kitty · February 2021

Hello again @Harriskaren51 @BBJBB1977 @cheryl47 @dongar @Ton-ya_Rbj-three 👋

I was notified the screenshots and IDs of some of you have been forwarded to the Studio. Thank you for your help, hopefully we'll have updates soon about this 🤗

Cyn325 · February 2021

Finally reinstalled game. It's working but I lost a lot of boosters I had paid for. I see I'm not the only one with this problem. I think I should at least be given back some of what I lost.