🐝🍯 Bee Season has arrived in Soda!
🏢👀 Have a behind the scenes look at the King offices!
Give feedback on topics!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
Lost bars end of level
Answers
-
@Nottzgal78 Hi and welcome. please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue.
The community can not deal with gold bar issues and normally if these were free gold bars they are not replaced, only replaced if they are purchased gold bars, but you can try customer support as they may do as a goodwill gesture
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
-
Hi and Welcome to our Community!
Make sure your game is up to date and try these troubleshooting:
Log out from the game, clear cache from the game and Facebook, restart device and log back in. You need stable internet and at least 2 GB space.
Also try to contact Player Support:
Have a great day!
-
How do I get my 5 goldbars back when I won my race? I could not take a screenshot because the sign telling me I came first never appeared. I can only take the below screenshot to prove I came first. No. 1 is me, (the sunset )My user ID is 11756991362 Gumyupawpaw/Tang