Why am I not able to scroll down on the friends or events
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Hi @Pitty_Kitty @ffangel4u @Jbrafael @Nix66 pic in Paint is not loading with the link...but i have 12 requests but can only see 4 of them and can't scroll down to see the rest on Candy Crush Saga
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Sorry, it's quite frustrating when I've been trying to scroll down and send friend request for life on my games. It's happening on Candy Crush and Candy Crush Saga. I'm not able to get to the challenges to gain extra goodies (I can't think of them because I can't see them). It's frustrating
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Hello @ffangel4u @jbregina3 @9566yvonne !
what updated policy are you referring to?
where do you play Soda exactly?
Do you play on Facebook page on a browser?
Do you have Soda app installed in your Windows computer?
Or do you currently play on king.com platform which will be taken down on March 31?
Do you save your progress with a Facebook account or King account?
Do you mean Candy Crush Saga or Candy Crush Soda Saga when you say you can't scroll down to reach your friends requests and events? If you're referring to Soda game then I'm a bit confused because you shouldn't be scrolling down to find these 2 things.
Would you mind sharing a screenshot of the problem? It may be helpful to understand better the problem
Here's how to take a screenshot
then please click this icon to upload your picture
Thank you!
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Hi @Pitty_Kitty @ffangel4u @Jbrafael @Nix66 pic in Paint is not loading with the link...but i have 12 requests but can only see 4 of them and can't scroll down to see the rest on Candy Crush Saga
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Apparently I got a Facebook message saying before I could play I had to "okay" it before I could play my game.
I play on Facebook
I play both Soda and Saga
No apps on my computer
No I don't play on the platform
No I don't save my progress
Example: If I want to make a purchase, send a friend a life, request a life I can't see all of the screen because it won't show all of it.