Temporary issue with receiving lives from team members

I use a pc so I don't think this solution applies. I restart my pc every day and play on Facebook.

Anyone else having difficulty accepting lives from Team? I am able to ask for assistance; however, I am not able to collect them

I guess I should have told you that this is happening only when I play the game on my computer. When I play on my tablet, I can collect lives from other players. I have cleared my cache & data on my computer twice & it is still happening. It's only been happening in the past 3 days. People send me lives & when I click accept, the hourglass comes up & it just keeps spinning & I never get to collect the lives. I am playing the game on the Lenovo Ideapad 3 & my browser is Firefox. Please fix as it is getting annoying!

Thanks for the timely response! I look forward to be able to collect lives again soon!

recently game freezes when accepting lives. timer keeps going so you have to the quit the game and life is lost. How to fix?