Temporary issue with receiving lives from team members

stumbeano

It's a bummer, cause I am out of lives and my super powers will expire before I get more lives. Yesterday I had 3 lives from team members that I could not receive, today there are 2.

denise3170

I tried receiving lives yesterday and today and I can't, I closed out the game and Un-installed and re-installed and I still couldn't receive lives.

Yosca

Hello @denise3170 welcome to the Community. We had more reports about trying to receive lives and failing with a spinning hourglass. The Studio is already aware of it and is working on a fix. If there are any updates, you can find it in the main thread 👉 here

Thank you for reporting, I’m closing this thread 🙂.

cntrymary

Having same problem

bettyhuising

For the last 6 days now, I click on accept to accept lives from others players & the hourglass comes up, but I never get the lives.Please fix as it is getting annoying!😡

FluffyDinosaur

Hey everyone! So sorry about the struggle of this issue. To let you know, this issue is fixed in the new update being released later today. If you still have the issue, please update your game and check if it is fixed. Please let us know if it still is not working for you and we'll help!

shellynewgren

When are you going to get your lives fixed? It's been 5 days, its *

*Edited by CM:🤨 Hold on a bit! Please remember to be sweet and kind - Our House Rules 

Shelleydale

May 23rd

Nope. Still not receiving lives from my team although Ican send them. Have restarted game several times without it working.

Four in a Row also didn't work this morning, but is now OK.

I play on Windows 10 laptop

QueenSuger

My lives spin for several minutes and never stop. When I click the friends tab the lives that are request disappear and does not give me the extra lives sent.

Lznancy

Can you help with the fix?