Candy Crush Soda Saga not running in UAE

zaini990 · August 2022

No one can solve the problem individually everyone’s facing the same connection issue. Please resolve this issue Candy crush soda

Yosca · August 2022

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2321761#Comment_2321761

Hello there @zaini990 If you want to help us find the cause and solution, we need additional information. Would you be so kind as to tell us the make and model of your device and your Game ID? 👉 Here is how to find.

zaini990 · August 2022

I would gladly provide the details so it can be resolved as soon as possible. My mobile is iPhone 11 Pro Max and game id is showing 0 as I can’t login and I’ve tried to reinstall the app and also restarting my phone but it didn’t help

Yosca · August 2022

Thanks @zaini990 I pass it on 🤗

wsoda · August 2022

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2317105#Comment_2317105

Having the same problem and tried everything but nothing seems to work please help

wsoda · August 2022

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2321993#Comment_2321993

Even tried from 4 different devices and still getting the same issue

Pitty_Kitty · August 2022

Hello @wsoda @desertgirl15 @kiranknr !

This issue is under investigation, your help would be important in this process. 🙂

details from the players' affected games would help the Soda Game Studio.

Do you see "there was a connection problem, try again in a bit" in profile settings of Soda app?
what is your game user ID number? check out this guide on how to find it. Tap twice on the King logo in Soda profile settings
which device do you use? (make and model)

Thanks!