⚠️ Solved: All events, features and season disappeared

2021Survivor · October 2022

I have re-booted 3 times and even did a disc clean. I have just read where others are also having issues.

Please help!

Thank you

NanaAnne · October 2022

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2399618#Comment_2399618

Same here. My ID is 12487252125. The timed boosters that I purchased have all expired. Will there be any kind of reimbursement?

mga7777 · October 2022

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2399618#Comment_2399618

1.png

This is my ID

Yosca · October 2022

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2400135#Comment_2400135

If you click 👉here you can find how to clear cache on PC

Yosca · October 2022

Hello @2021Survivor welcome to the Community

Do you happen to play on Windows? There is an issue that appears to exist in Windows game app, which is currently under investigation. I'll have your thread moved to the main thread 👉 here.

Please post your User ID, click 👉 here how to find it.

Yosca · October 2022

Hello @Purnelippi

Do you happen to play on Windows? There is an issue that appears to exist in Windows game app, which is currently under investigation. I'll have your thread moved to the main thread 👉 here.

Please post your User ID, click 👉 here how to find it.

MawmawHogue · October 2022

I tried everything Yosca said and still everything is gone. Here is my player ID#13365181462

Juliec58 · October 2022

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2399618#Comment_2399618

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2399533#Comment_2399533

Same problem my player ID is 9162352914

Shelleydale · October 2022

Yet and still. . Now more than 24 hours, multiple rebooting and logging in and out, (still have never seen an explanation of what " clearing cache" means,) and all (L) side of screen, boosters, and extra games have not reappeared on Windows 10 .

ID number is 8706866569 although I agree with Adav and others, this is not a problem with our own laptops. It appears to be widespread, related to Windows most recent update and needs a fix from your end.