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(SOLVED) Baking cake issue
Answers
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Hello @cbroomas and welcome to Soda community!
I'm sorry to hear that, let's try to find out what's going on
- Which device do you use to play Soda? Make and model please
- what is your game ID? Here's how to find it
Also, please check troubleshooting steps and let me know if the issue still persists or not. As of now we don't know for sure if there's a bug in the game so it's important to check for the investigation
--
- check for Soda and device updates
- check that your device has at least 2 GB of free storage
- provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
- you might need to repeat the steps above 3-4 times
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
If you own a Kindle fire, check this out
it's not possible to do in Microsoft app on computer
Let me know, thank you🙂
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Hello @Kay53 and welcome to Soda community!
I'm sorry to hear that, let's try to find out what's going on
- Which device do you use to play Soda? Make and model please
- what is your game ID? Here's how to find it
Also, please check troubleshooting steps and let me know if the issue still persists or not. As of now we don't know for sure if there's a bug in the game so it's important to check for the investigation
--
- check for Soda and device updates
- check that your device has at least 2 GB of free storage
- provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
- you might need to repeat the steps above 3-4 times
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
If you own a Kindle fire, check this out
it's not possible to do in Microsoft app on computer
Let me know, thank you🙂
-
Hello @sparkybarnhill and welcome to Soda community!
Players have reached out to the community in the last few hours and reported this. There might be a bug in the game but I don't know for sure since community manager is not on office at weekends. If you're willing to share your gaming details I'll be able to know more on what's going on on Monday.
- Which device do you use to play Soda? Make and model please
- what is your game ID number? Here's how to find it
--
Check out troubleshooting steps to see if they help:
- check for Soda and device updates
- check that your device has at least 2 GB of free storage
- provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
- you might need to repeat the steps above 3-4 times
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
If you own a Kindle fire, check this out
it's not possible to do in Microsoft app on computer
-
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⚠️May 5 status update!
👉️ here
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⚠️May 16 status update!
👉️here
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⚠️June 15 status update!
👉️here
Hi everyone!
We understand your frustration with Bake A Cake not being available and have shared the feedback with the studio making Candy Crush Soda Saga.
At the moment, most Soda features is not available to all players at all times. With so many fun features in the game, we sometimes have to spread out the fun a bit. This means it's not an error if you have different features available in your game from your friends game for example. It's likely at times you will have things your friends don't have and vice versa. I understand this can be annoying though, and have provided the feedback to the studio.
But don't worry, Bake A Cake will be back in your game in the future! 😊
